Reference

How gooek178 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use the lobby — and how we keep that data safe.

Account data collected at registrationDANA, OVO, GoPay wallet data handled securelyNo data sold to third partiesYour right to access and delete your dataIndonesia-focused data handling

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, update or remove data tied to your gooek178 account — including wallet details for DANA, OVO or GoPay — our support team handles privacy requests directly. Raise your request through any of the channels below and we will respond as quickly as the verification steps allow. Players in Makassar and across Indonesia can reach us the same way.

Live Chat Open the chat widget inside your account dashboard. Identify yourself with your registered email and we will locate your data profile straight away.

Email Support Send your data request to our support address. Include your account username and the wallet type — DANA, OVO or GoPay — you want reviewed or removed.

Account Settings Some data changes — like updating your mobile number or unlinking a wallet — can be done directly inside your account profile without contacting support.

What We Collect and Why We Use It

gooek178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on gooek178, we collect the information you provide directly — your name, email address, mobile number and, where required for wallet verification, your identity document. When you add a payment method like DANA, OVO or GoPay, we record the wallet identifier

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so your deposit and withdrawal routes are linked correctly to your account. We also collect device and session data automatically: IP address, browser type, and which pages you visit. This helps us detect unusual login activity and keep your account secure. We use your data to
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process transactions, send account-related notifications and, where you have opted in, to let you know about promotions. We do not sell your personal data to external advertisers. We may share data with payment processors — including the e-wallet rails behind DANA, OVO and GoPay — strictly
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to complete your transactions. Data shared with processors is limited to what they need and is governed by their own privacy standards. Retention periods follow applicable local law. You can request a copy of your data or ask us to delete your account by contacting support.
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Availability of our services depends on local law and eligible regions in Indonesia.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection on gooek178 is not a checkbox — it shapes how we build every part of the account flow, from first login to withdrawal confirmation. We apply SSL encryption across all data in transit, restrict internal access to your personal records on a need-to-know basis, and require identity verification before processing any data deletion request. Cookie use is limited to session management, fraud detection and, where you consent, preference tracking. You can adjust cookie preferences at any time through your browser settings.

SSL Encryption All data moving between your device and our servers is encrypted via SSL. This covers login, wallet linking and every deposit or withdrawal instruction you send.

Cookie Controls We use session cookies to keep you logged in and analytics cookies only where you have consented. Withdraw that consent through your browser or account settings at any time.

Data Retention Policy We keep your account data for as long as your account is active and for the period required by applicable local law after closure. You may request earlier deletion via support.

Access Verification Before we share, amend or delete any personal data, we verify your identity. This prevents unauthorised changes to your account profile or linked wallet details.

Common Questions About Your Privacy on gooek178

These are the questions we hear most often from account holders in Indonesia about how their data is handled, how to access it and how to make changes. If your question is not covered here, our support team can address it directly.

We collect your name, email, mobile number and, for wallet verification, an identity document. Payment identifiers for DANA, OVO or GoPay are stored only to route your transactions correctly.

We share data only with payment processors — like those handling DANA, OVO and GoPay flows — and only the minimum needed to complete your transaction. We do not sell your data to advertisers.

Send a request via live chat or email support, quoting your registered account username. We verify your identity first, then provide a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through support. We will verify your identity, close the account if still active, and remove your data subject to any retention obligations under applicable local law.

We use session cookies for login and security, and analytics cookies only with your consent. You can withdraw consent and block non-essential cookies through your browser settings at any time.

Retention periods follow applicable Indonesian law. Once the required period ends, your data is deleted or anonymised. You can ask support for the specific period that applies to your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoGooek178 Glossary InfoResponsible Play Guide

How gooek178 Handles Your Personal Data

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

Common Questions About Your Privacy on gooek178

01 What personal data does gooek178 collect when I register?

02 Does gooek178 share my data with other companies?

03 How do I request a copy of the data gooek178 holds about me?

04 Can I ask gooek178 to delete my personal data?

05 How does gooek178 use cookies and can I turn them off?

06 How long does gooek178 keep my account data after I close my account?

Privacy Policy

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